In this section, 2 cases can be given:
1. I want to cancel my order and it has not yet left the Fabrica y o Almacen facilities:
In this case sach4events.es will cancel your order without any additional expense for you.
2. I want to cancel my order and it has already left the Factory and Warehouse.
In case of Imported merchandise (China, USA, CE and other Countries) the management costs are pending valuation and in this case you will have to bear the costs of management, transportation and also lose the entire amount of the signal agreed upon in the order.
-If the order has left the factory and warehouse facilities (National & International), it will act the same as a withdrawal and in this case you will have to bear the management costs.
- How do I tell sach4events.com that I want to cancel my order?
You have to contact us through the email email@example.com or through the phone or WhatsApp + (34) 642 201930 / + (351) 934618402
- What time do orders leave the facilities of sach4events.com?
Sach4events warns with an email of the exit of the orders once they leave the facilities of the manufacturer and the Warehouse.
- What are the management costs?
The management costs are € 15 per package for mainland Spain or € 25 per package for the Islands.
- If my order has not left the factory and warehouse facilities and I confirm my order cancellation, how long does it take to return my money?
A maximum of 14 business days.
-If I confirm the cancellation of my order but it has already left the factory and warehouse facilities, how long does it take to return my money?
In a maximum of 20 business days from when your return package arrives at our facilities.
- If the payment was made by credit card, Paypal or bank transfer, your money will be returned by the same method by which you made the purchase.